How do you Talk to a Live Person at Hawaiian?

Any Travel Trip
8 min readJan 18, 2024

Hawaiian Airlines is always at the forefront when it comes to meeting passengers all of their travel needs. So if you are looking for a way to talk to a live person on Hawaiian Airlines, you need to dial Hawaiian Airlines phone number: 1 (800) 367–5320 or +1–888–406–6017. You can call Hawaiian if you have small to large problems, such as: E.g. pet policy, excess baggage fees, missed flights and complaints. The customer service representatives will help you get the best telephone support through this number. For more information about Hawaiian Airlines customer service and contact methods, click here.

Speak to a live person at Hawaiian Airlines
For example, you want to add another passenger to your flight bookings 24 hours before departure and don’t know how to do it. Call Hawaiian Airlines at 1 (800) 367–5320 or +1–888–406–6017 and receive an airline expert after completing the following steps:

If you would like to speak to a real person at Hawaiian Airlines about your flight, call 1 (800) 367–5320 or +1–888–406–6017 OTA (no wait).

Then follow the automatic voice menu by pressing the corresponding numbers.

  1. If you need help selecting a language, press 1
  2. For new travel requests, press 2
  3. For web support press 3 and
  4. For questions about Hawaii miles, press 4.
  5. Finally, provide the representative with your booking or ticket details so they can assist you.

How can I reach Hawaiian Airlines?
Hawaiian Airlines is a major airline that flies to various destinations around the world. You can contact Hawaiians by visiting the website, sending an email letter or calling the phone number. If you need to book a flight, check in, or manage your travel information, you can do it all online. But there are times when you need help from a Hawaiian expert. And if you’re not sure how to contact Hawaiian Airlines, don’t worry — the information here will help you figure it out.

Contact Hawaiian Airlines via phone call
Since we’ve already discussed how to speak to a live person on call, you can follow the same instructions and dial 1 (800) 367–5320 or +1–888–406–6017. Once you reach a human on call, you can get help with:

  1. Rebooking
  2. Special support
  3. Priority screening and early boarding

Fast and cheap shipping

Free meals and drinks

Free WiFi and in-flight entertainment etc.

Contact Hawaiian Airlines via live chat

If you need help from Hawaiian Airlines executives, you can quickly and easily get help online using the live chat option. Chat assistants are available 24/7 to answer your questions. All you have to do is:

  1. Go to the Hawaiian Airlines website and select the chat option under “Contact Us.”
  2. You will then be connected to a virtual chatbot that can help you with your query.
  3. If the bot can’t help, you can ask to speak to a real person instead.
  4. This is an easy way to get the help you need, even if you are on the flight and want to add a service to your flight bookings.

Use Hawaiian Airlines social media to contact airline advisors
Hawaiian Airlines can also be reached through social media handles using the direct links provided below:

Facebook: https://www.facebook.com/HawaiianAirlines

Instagram: https://www.instagram.com/hawaiianairlines/

YouTube: https://www.youtube.com/user/HawaiianAirlines

Twitter: https://twitter.com/HawaiianAir

How do I file a complaint with Hawaiian Airlines?
If you have recently flown with Hawaiian Airlines and would like to complain about a service, you can do so by email or letter.

  1. Send an email to Hawaiianairlines.com/contact-us/email
    Visit the Hawaiian Airlines website and go to the “Customer Support” page.
  2. Please scroll down the page until you see an email icon and click on it.
  3. In the email, describe any problems you are having with the airline’s services and ask their customer service team for help.
  4. Be sure to include any important details that will help them understand the problem.
  5. Once you send the email, a Hawaiian Airlines representative will respond to you as quickly as possible.

Write a letter to the consumer office
Alternatively, you can send a letter to the Hawaiian Consumer Affairs Office using the following address:

  1. Hawaiian Airlines, Inc.
  2. PO Box 30008
  3. Honolulu, HI 96820

Hawaiian Airlines greatly values your feedback and is committed to providing the best possible service to all of its customers.

Hawaiian Airlines Cancellation and Refund Policy
When it comes to air travel, sometimes plans change and we have to cancel our flights. In such situations, a refund is one of the most important things we strive for. However, not all airlines have the same refund policies and it can be overwhelming to figure out what your options are.

If you travel with Hawaiian Airlines, you may be wondering about their refund policy. Then you are exactly right here! In this article, we provide you with a complete guide to Hawaiian Airlines +1 (800) 367–5320 or +1–888–406–6017 cancellation and refund policies, including eligibility criteria, refund process, and deadlines. So, let’s dive in!

Hawaiian Airlines Refund Policy — Eligibility Criteria

Before canceling your Hawaiian Airlines flight, it is important to understand the eligibility criteria for a refund. The airline’s refund policy varies depending on the type of ticket you purchased and the circumstances of your cancellation. Here are some of the eligibility criteria you should keep in mind:

Fully refundable tickets

If you purchased a fully refundable ticket with Hawaiian Airlines, you can cancel your flight at any time and receive a full refund. Fully refundable tickets are typically more expensive than non-refundable tickets, but offer more flexibility and security.

Non-refundable tickets

If you purchased a non-refundable ticket from Hawaiian Airlines, you may still be entitled to a refund under certain circumstances. The airline allows passengers to cancel their non-refundable tickets and receive a refund under the following circumstances:

  1. The passenger or a member of their immediate family has died.
  2. The passenger has a medical emergency that prevents them from traveling.
  3. The passenger is a military member called up for active duty.

In such cases, he must provide documents supporting his claim. It is important to note that Hawaiian Airlines charges a cancellation fee for non-refundable tickets, which will be deducted from your refund.

Hawaiian Airlines customer service numbers
Hawaiian Airlines has different customer service numbers for passengers with different questions. So you can save the following contact details if you would like expert help or advice:

To book a flight and manage existing reservations, contact Hawaiian Airlines Reservations at 1 (800) 367–5320 or +1–888–406–6017.

If you have any questions about baggage, you can call 1 (800) 367–5320 or +1–888–406–6017 to reach the Hawaiian Airlines baggage department.

If you would like to receive special services in the airport lounge and in-flight, please contact the Reservations Department at 1 (800) 367–5320 or +1–888–406–6017 to make the necessary arrangements.

If you’re planning a vacation in the new year, use Hawaiian Airlines’ vacation number 1 (800) 367–5320 or +1–888–406–6017.

If you experience technical issues managing your flight bookings on Hawaiian websites, contact the Hawaiian Airlines Web Support Department at 1–866–586–9419.

All freight facilities can be accessed by calling 1 (800) 367–5320 or +1–888–406–6017. So use this number for shipping a product from one location to another.

Basic economy class tickets

If you purchased a one-way economy ticket from Hawaiian Airlines, you are not eligible for a refund. These tickets are usually the cheapest option but offer the least flexibility.

Winning tickets

If you booked a Hawaiian Airlines flight using award miles, you may be entitled to a refund of your miles and any taxes and fees paid. However, you must cancel your flight at least 60 days before departure to receive a full refund. If you cancel your flight within 60 days of departure, you will only receive a partial refund. The exact amount depends on the type of award ticket you booked.

Hawaiian Airlines Refund Policy: How to Request a Refund

  1. If you are eligible for a refund according to Hawaiian Airlines’ refund policy, the next step is to submit a request. This is how you can do it:
  2. Go to the Hawaiian Airlines website and click on the “Manage Flights” option.
  3. Enter your reservation details and select the flight you want to cancel.
  4. Follow the instructions to cancel your flight and request a refund.
  5. If you cancel a non-refundable ticket, you must provide documentation to support your claim.
  6. Once your refund request has been processed, you will receive an email confirmation.

It is important to note that the refund process may take some time and you may need to contact the airline to ensure your refund is processed. You can check the status of your refund request online or call Hawaiian Airlines’ customer service team.

Hawaiian Airlines Refund Policy: Flight Schedules

After submitting your refund request, you may be wondering how long it will take to receive it. The timeline for receiving a refund under Hawaiian Airlines’ refund policy varies depending on the type of ticket you purchased and the payment method you used. These are the expected timelines for refunds:

Fully refundable tickets: You will receive your refund within 7 to 14 business days.

Non-refundable tickets: You will receive your refund within 7 to 20 business days, depending on the payment method you used.

Award Tickets: You will receive your refund within 7 to 14 business days.

Please note that these times are estimates and the actual processing time of your refund may vary depending on the volume of refund requests and other factors. If you have not received your refund within the estimated time, you can contact Hawaiian Airlines’ customer service team for assistance.

FAQs

Can I cancel my Hawaiian Airlines flight and get a refund?

This depends on the type of ticket you purchased and the circumstances of your cancellation. Fully refundable tickets can be canceled at any time, while non-refundable tickets are eligible for a refund in certain circumstances.

How do I request a refund for my Hawaiian Airlines flight?

You can request a refund by clicking the “Manage Flights” option on the Hawaiian Airlines website. Follow the instructions to cancel your flight and request a refund.

How long does it take to receive a refund from Hawaiian Airlines?

The refund time varies depending on the type of ticket you purchased and the payment method you used. Fully refundable tickets typically take 7–14 business days, non-refundable tickets typically take 7–20 business days, and award tickets typically take 7–14 business days.

Does Hawaiian Airlines have cancellation fees for non-refundable tickets?

Yes, Hawaiian Airlines charges cancellation fees for non-refundable tickets. The fee will be deducted from your refund.

Can I cancel my Hawaiian Airlines flight and receive a credit instead of a refund?

Yes, if you are not eligible for a refund, you may be able to receive credit toward future Hawaiian Airlines travel.

Diploma

Canceling a flight can be stressful, but with the right information, you can make the process go smoothly. When traveling with Hawaiian Airlines, it is important to understand the airline’s refund policy and eligibility criteria before canceling your flight. Keep in mind that fully refundable tickets offer the most flexibility, while non-refundable tickets may be eligible for a refund in certain circumstances.

If you are eligible for a refund, follow the steps in this article to request your refund. Be patient as the process may take some time. If you have any questions or concerns, please contact Hawaiian Airlines’ customer service team. Bon Voyage!

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